Privacy Policy – Lanka Nippon BizTech Institute (LNBTI)

• Effective Date: 01 January 2020
• Last Updated: 21 November 2025

Lanka Nippon BizTech Institute (LNBTI), accessible via www.lnbti.lk, is committed to protecting the privacy of students, applicants, staff, and all visitors to our website.
This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to support academic operations, improve user experience, and deliver our services effectively.

1.1 Information You Provide Directly

You may voluntarily provide personal information when you:

• Submit inquiries or contact forms
• Request programme or admission details
• Apply for academic programmes
• Register for events, workshops, or newsletters
• Communicate with our academic or administrative teams

This may include:

• Full name
• Email address
• Phone number
• Postal address
• Educational history and application details
• Uploaded documents (certificates, CVs, transcripts, etc.)
• Message content and attachments

1.2 Information Collected Automatically

When you access our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Approximate geographic region
• Date, time, and duration of visits
• Referring and exit pages
• Pages viewed and clickstream data
• General interaction and usage patterns

This information helps us monitor system performance, ensure security, and optimise website functionality.

1.3 Cookies & Tracking Technologies

LNBTI uses cookies and similar tracking technologies to improve website functionality, analyse usage, and enhance the user experience. These technologies may set small data files (cookies) on your device.

1.3.1 Google Analytics 4 (GA4)

We use Google Analytics to understand how visitors interact with our website and to improve its performance. Google Analytics may collect information such as your IP address, browser type, device information, pages visited, and time spent on pages. Data processed by Google may be stored on servers located outside Sri Lanka.

For more information on how Google handles data, please see:

Google Privacy Policy
.

1.3.2 Meta Pixel (Facebook Pixel)

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our online marketing campaigns and to deliver relevant content and advertisements. Meta may collect information about your interactions with our website, such as pages visited and actions taken.

For more information, please review:

Meta (Facebook) Privacy Policy
.

1.3.3 Website Cookies

Cookies used on our website may store:

• User preferences and settings
• Session information
• Form input history
• Traffic and usage statistics

You can disable cookies via your browser settings. Please refer to your browser’s help documentation for instructions on managing cookies.

2. How We Use Your Information

We use collected information to:

• Process and evaluate student applications
• Provide academic and administrative services
• Respond to inquiries and support requests
• Send programme updates, notifications, and important announcements
• Improve and personalise website content and user experience
• Monitor website performance and security
• Conduct analytics and reporting using tools such as Google Analytics
• Run and measure marketing and outreach campaigns via Meta and other platforms
• Maintain institutional records and comply with regulatory requirements

LNBTI does not sell your personal information.

3. Third-Party Services We Use

LNBTI works with trusted third-party service providers to support our website and operations, including:

• Google Analytics & Google Tag Manager (analytics and tracking)
• Meta Pixel / Facebook Business Tools (advertising and campaign measurement)
• Website and form plugins (such as Elementor forms) for inquiries and registrations
• Email service providers (e.g., institutional email, SMTP/hosting email)
• Cloud hosting and infrastructure providers (such as cPanel hosting, AWS, or Google Cloud)
• Backup and security tools to prevent data loss and unauthorised access

These providers may store or process data in data centres located outside Sri Lanka. Each third party operates under its own privacy policy, and we encourage you to review those policies where relevant.

4. Data Sharing

We may share your information only under the following circumstances:

• With authorised service providers who process data on our behalf and under confidentiality obligations
• With academic partners, examination or regulatory bodies when required for educational or compliance purposes
• When required to comply with legal obligations, court orders, or official government requests
• To protect the rights, property, or safety of LNBTI, our students, staff, or the public

We do not share your personal information with third parties for their own marketing or resale purposes.

5. Storage of Student Application Data

Student applications submitted online are stored digitally using secure databases, cloud platforms, and/or internal systems. Access to this data is restricted to authorised academic and administrative personnel who require it to perform their duties.

6. International Data Transfers

Because we use third-party services such as Google Analytics, Meta Pixel, and cloud hosting providers, your personal data may be transferred to and processed in countries outside Sri Lanka. We take reasonable measures to ensure that appropriate safeguards are in place to protect your information during such transfers.

7. GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have certain data protection rights. Subject to applicable law, you may:

• Right to access – Request copies of your personal data.
• Right to rectification – Request corrections of inaccurate or incomplete data.
• Right to erasure – Request deletion of your personal data, where legally applicable.
• Right to restrict processing – Request limitations on how we process your data.
• Right to object – Object to certain types of processing, including direct marketing.
• Right to data portability – Request your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Children’s Privacy

LNBTI does not knowingly collect personal information from children under the age of 13 through the website. If you believe that your child has provided such information, please contact us immediately so we can remove the data from our systems.

9. Data Security

We use appropriate technical, administrative, and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. These measures may include encryption, secure servers, access controls, regular backups, and security monitoring.

However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

10. External Links

Our website may contain links to external websites not operated by LNBTI. We are not responsible for the content, security, or privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our institutional practices. Any updates will be posted on this page with an updated “Last Updated” date. Continued use of our website after such changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Lanka Nippon BizTech Institute (LNBTI)
Website: www.lnbti.lk
Email: inquiries@edu.lnbti.lk  

Phone: +94 76 8000 555